💬 Workflow86 Blog

Blog posts, articles, news, updates and announcements from Workflow86.

Managing customer complaints

It is important for a company to have a clear and effective customer complaints process in place in order to maintain good relationships with its customers and to address any issues that may arise in a timely and satisfactory manner. We provide a step-by-step guide to managing customer complaints from start to end.

No silver bullets: 5 lessons from Y Combinator Winter 2022

As the Summer 2022 batch of Y Combinator begins, I had some time to reflect on our own experience of going through Winter 2022. In this blog post, I jot down some thoughts about that experience, and some lessons learned along the way.

Linear and non-linear workflows

Workflow86 was built to handle complex non-linear workflows. What does “non-linear workflows” even mean and why should you care?

Workflow vs process: what’s the difference?

Workflow and process, workflow automation and process automation – we’ve all heard the terms, but is there actually any difference between the two? We examine the difference between workflows and processes and discuss how understanding this difference can help your team achieve their big and ambitious goals.

Merge and converge workflow paths and branches

The ability to merge multiple paths of a workflow back together is a popular feature request in many workflow automation platforms. The bad news is a lot of platforms still do not offer this functionality. The good news is that you can merge and converge in Workflow86. In this article, we go through the why and where you would use merging in a workflow.

We are now fully integrated with Zapier

Trigger a workflow from 3000+ apps, and trigger actions in 3000+ apps from inside a workflow. Workflow86 is now fully integrated with Zapier.

From Covid-19 to Cybersecurity: 18 workflows you can download right now

From workflows to orchestrate COVID-19 check-ins on a mass scale, to cybersecurity playbooks and response plans, we have just released 18 new workflow templates covering use cases across business operations, finance, legal and more, all of which you can clone and use right now.

How to conduct reference checks

If you have ever written a CV, you will have likely put down the name and contact details of someone to act as your reference. But do reference checks actually add anything to the process? or are they a relic of hiring practices that should be retired?

Build signup flows in minutes

Learn how to build signup flows in minutes with Workflow86, and see how we built our own signup flow for early access inside our own platform.

8 lessons learned from getting to the front page of Hacker News

A few days ago, our post to Hacker News unexpectedly went viral, resulting in a 20,000% increase in website traffic, hundreds of new users, new customers, new markets, and some great feedback on our product. All in the span of about 48 hours and for $0 in marketing spend. This article goes through our experience and 8 lessons we learned along the way on how to launch on Hacker News.

4 reasons why automation won't replace you

Will the proliferation of automation software leave you without a job? We explore what role humans will play in automated workflows and how Workflow86 keeps humans in the loop in its workflows.

Vulnerability disclosure – what is it, why you need it, and how to build it

What is vulnerability disclosure, why do you need one, and what does it involve? In this article, we give an overview of everything you need to know about vulnerability disclosure. We also share out own workflow template for our vulnerability disclosure program so you can get your own program up and running in less than 10 minutes.

Create, assign and manage tasks in Workflow86

Complex and high-value business processes can rarely be automated end-to-end. Almost all of your most important workflows and processes require human input at some stage. Workflow86 allows you to perfectly sync automated operations with human input steps and manual tasks with the release of its new built-in task management features.

Automate your recruitment process with 1 click

Learn how we built a workflow to handle our recruitment process from initial applicant expression of interest to drafting an employment contract.

Collecting feature requests from users

Collecting feature requests provides a valuable source of ideas and feedback from the people who matter the most – your users and customers.

Generate online proposals and more with sequential form placeholders

We’ve just released one of our most requested features: the ability to use placeholders to dynamically render content inside of the sequential form.

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